Terms and Conditions

Terms And Conditions

1. Delivery/Shipping Charge: All delivery/shipping charges were free till January 2022. From February 2022, delivery charges vary based on location.
2. Delivery Time: Usually 24 hours in Kathmandu Valley, occasionally up to 2-3 days.
3. Return/Refund Policy: Exchange is only available for manufacturing defects or misplaced orders within 7 days. Items must be unused and returned in original packaging. Refunds are not available. No return/exchange for stock clearance or sale items.
4. Contact: Email: [email protected] | Phone: 9801246922 / 9801230456

Delivery Policy

Delivery/Shipping Charge: The delivery fee starts at Rs 65 and varies by location.
Note: Delivery outside the valley is for pre-paid orders only.

Delivery Time: Usually 24 hours in Kathmandu Valley; 2-3 days in some cases. For outside the valley, it may take 3–4 business days.

Return/Exchange Policy: Same as above, exchange for manufacturing defects within 7 days. Items must be unused and in original packaging.